Most non-personalized orders are processed within 3 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Personalized orders have a production time of 4-7 business days.

Wedding Invitation suite production times will vary based on the services agreed upon - in general 2-4 weeks.

LOCAL DELIVERY

• Delivery in the Cape Girardeau, MO area is available Monday - Friday on orders over $35. Please email to arrange delivery time. If traveling over 20 minutes, a delivery fee may apply.

UNITED STATES

• USPS delivery to United States, Puerto Rico, etc.
• Free shipping for orders over $45.
• Please understand that some military bases outside the US may not be able to accept packages with wildflower seeds inside.
• Express packages are generally shipped via Fedex or UPS. Express shipping is available at checkout.

INTERNATIONAL 

• We currently offer international shipping to Canada.
• Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. These duties are set by the customer's country. Creative Maison is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

If you have not received a shipping confirmation by the timeframes above, please use the contact form below to contact us and we'll look into it for you.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 8 days of receiving your shipping confirmation email, please contact us at michelle@creativemaison.com with your name and order number, and we will look into it for you.