We hope you understand that, as a general rule, we do not accept returns on personalized items. Please review your proof carefully and in entirety. In special cases, we reserve the right to make an exception - i.e., our mistake in shipping service, damaged goods, printing errors on our part, etc. We'll do our best to first, correct the error.

In other cases, we'll allow a return and send a partial refund, which allows us to reuse the seed paper and recycle your unused cards and packing material. Please contact us with 3 business days upon receipt of your shipment if you have any issues.

Non-personalized items can be returned if unopened and unused and within 5 business days of delivery.

Production times will vary depending on the product. In general, we try to work with our customer's deadline and event dates when those are shared with us.

For personalized goods, allow 4-9 business days; unless a rush order is requested. This is the general turnaround for proofing, printing, final production and shipment prep.

Items that are not personalized will ship in 3-7 business days; unless requested sooner.

Custom projects will be shipped based on the agreed turnaround time at the time of quote. If shipment cannot be completed within the agreed upon timeframe, we will arrange and communicate this information as quickly as we can.

In general, when an order is placed; we begin production. If you must cancel your order, please contact as soon as possible.

Personalized orders that are already approved underway cannot be cancelled. If the order is cancelled after proofing, the order can be cancelled, minus a non-refundable design service charge.

Custom work and special projects already underway will fall under our discretion based on how far along the project is and if the contract is still valid. In most cases, a design fee may still be charged if a service has been rendered.

We will send proofs for personalized items after you’ve placed your order and before going to print.
Please be sure to watch your email for this proof.
Please note: if you decide to cancel your order after receiving a proof, a design service charge will be subtracted from your refund.

YES! We design our products and have full control over all text, font styles, and colors of the fonts. Please ask in the Order Notes if you're wanting to make a change to your item and we'll make it happen during proofing.

Yes! Our seed paper will hold it’s germination rates for several years. We recommend ordering as early as you can, but to be safe, using your order within a year or two is best.

Our most commonly used seed paper will grow a blend of wildflowers: Catchfly, Poppy, Sweet Alyssum, Spurred Snapdragon, English Daisy, Black-Eyed Susan.

Our soothing blend will grow a mix of peppermint, lavender, chives, basil, chamomile, and sage.

Tri-herb: basil, parsley and chives

Individual garden seed papers: tomato, carrots, peppers, and lettuce greens.

Our seed paper partner only uses seeds that are tested and approved for planting for planting in Canada, the US, EU, UK, New Zealand, Australia and many other countries worldwide. All seeds are non-GMO.